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中文部分 1.翁少白、黃仟文、朱斌妤(2008)。以科技接受模式探討即時交通資訊系統之使用意願,Journal of e-Business,10(1),173-200 2.楊雲琴(2006)。國立大學圖書館館員資訊素養與工作滿意度關係之研究,國係台南大學社會科教育學系碩士班,未出版碩士論文。 3.蕭文河(2004)。網路效應對廠商競爭地位影響之研究-以台灣線上遊戲為例,朝陽科技大學碩士論文。 4.潘佳宜(2010)。資訊系統品質、關係品質與持續使用意圖間之關係研究-以線上旅遊服務網站為例(碩 士論文)。大同大學資訊經營研究所,臺北市。 5.林美孜(2012)。科技接受模式、關係品質與持續使用意圖間之關係研究- 以醫院網路掛號系統為例(碩 士論文)。大同大學資訊經營研究所,臺北市。 6.李建億(2012)。探討個人科技準備度與持續使用意圖關係之實證研究:以關係品質為中介變數(碩士論 文)。大同大學資訊經營研究所,臺北市。 7.陳淑萍,(2002),促銷策略對台灣地區信用卡持卡人使用行為之影響,國立交通大學管理科學研究所未出版之碩士論文。
網路部分 1.http://www.techbang.com/posts/21005-technology-trends-seminar-tao-yunzhi-line-so-pay-attention-to-textures-because-innovation-comes-from-the-consumer-experience 2.https://share.inside.com.tw/posts/1023 3.http://www.bnext.com.tw/ext_rss/view/id/1256138 4.https://share.inside.com.tw/posts/1023 5.資策會FIND:2014年上半年消費者行為調查出爐 http://www.find.org.tw/market_info.aspx?n_ID=7201 6.http://www.find.org.tw/market_info.aspx?n_ID=7203 7.http://apps.friday.tw/news/?p=6550 (line近期數據更新) 8.黃紹麟(2007年5月20日)。〈Web 2.0 再思考(一)「關係」才是重點〉,《數位之牆》。上網日期:2009年4月13日,取自:http://www.digitalwall.com/scripts/display.asp?UID=378
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