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作者:潘儀潔
作者(英文):Yie-Jay Pan
論文名稱:探討促銷方式與廣告型態對女性消費者購買意願之影響 ─以開架彩妝品為例
論文名稱(英文):Exploring the impact of product promotion and advertising on female consumer purchase intentions ─ An example of open-frame cosmetics
指導教授:張巧真
指導教授(英文):Chiao-Chen Chang
口試委員:林達榮
李家琪
口試委員(英文):Tyrone Lin
Chia-Chi Lee
學位類別:碩士
校院名稱:國立東華大學
系所名稱:國際企業學系
學號:610533011
出版年(民國):107
畢業學年度:106
語文別:中文
論文頁數:68
關鍵詞:顧客感知價值購買意願促銷方式廣告型態
關鍵詞(英文):Customer perceived valuePurchase intentionPromotionAdvertising type
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顧客感知價值為購買意願最重要的核心價值,而商品促銷方式與廣告型態為刺激消費者產生購買意願最直接的方式。隨著資訊爆炸的時代來臨消費者感知價值下所產生的購買意願也會不同,有些人購買彩妝品是為了工作需求,有些人是為了提升自信,有些人是認為化妝是種禮貌,也有些人想讓自己氣色更好而購買彩妝品,然而不管是甚麼原因而有了購買意願,最終目的就是想讓自己變得更好。本研究以此為背景,並針對年輕一代女性消費者族群進行購買意願影響因素探討。雖然須多學者都曾做過這類研究,但隨著時代進步,消費型態也會隨之改變,以前大多以商家的角度販賣商品,現在要使顧客產生購買意願必定也要從顧客的角度設想,因此本研究針對消費者對於促銷方式與廣告型態的行銷手法來進行探討,其結果發現促銷方式與廣告型態並非皆影響消費者購買意願,故根據此結果,本研究提出理論與實務上之管理意涵,以開架彩妝業者作為參考。
Customer perceived value is the most important core value of purchase intentions, and the most direct way to stimulate consumer willingness to buy is through the way of merchandis-ing and advertising. With the advent of the information explosion consumer perceived vaue will produce different purchase will be different, some people buy cosmetics is to work needs, some people are to enhance self-confidence, some people think makeup is polite, but also some people want to make yourself look better and buy cosmetics, but no matter what the reasons for the purchase intention, the ultimate goal is to make themselves better. This research takes this as the background, and discusses the influencing factors of purchasing in-tention of the younger generation of female consumers. Although many scholars have done such research, but with the progress of the times, consumption patterns will change, mostly in the business point of sale of goods, and now make the purchase intention of customers must also from the customer point of view. As a result, this study aims at consumers market-ing tactics of promotion methods and advertisement types. As a result, they found that not all the promotion methods and advertisement types affected consumer purchase intentions. Based on the results, this study put forward the theory and practice The management impli-cations of the open-color make-up industry as a reference.
致謝..........I
中文摘要......II
英文摘要......III
目錄..........IV
表目錄.........VI
圖目錄.........VII
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 4
第三節 研究目的 4
第四節 研究範圍 4
第五節 研究流程 5
第二章 文獻探討 7
第一節 台灣開架彩妝品產業現況 7
第二節  購買意願 8
第三節 顧客感知價值 11
第四節  消費者記憶、認知 15
第五節  促銷方式 17
第六節  廣告型態 22
第三章 研究方法 29
第一節 研究架構 29
第二節 操作性定義 31
第三節 研究假說 36
第四節 問卷設計 37
第五節 資料分析方法 37
第四章 研究結果 39
第一節 敘述性統計分析 39
第二節 問卷量表分析 41
第三節 結構方程模式分析 48
第四節 討論 53
第五章 結論與建議 55
第一節  研究結論 55
第二節 學術與實務意涵 56
第三節 研究限制與建議 58
參考文獻 59
中文文獻 59
英文文獻 60
附錄 65
問卷 65
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