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作者:張桂芬
作者(英文):Kuei-Fen Chang
論文名稱:偏鄉青少年透過非暴力溝通學習情緒覺察與人際互動之行動研究
論文名稱(英文):An Action Research on Rural Adolescents’ Learning Nonviolent Communication to Enhance Emotion Awareness and Interpersonal Interaction Skills
指導教授:林意雪
指導教授(英文):Yih-Sheue Lin
口試委員:李雪菱
顧瑜君
口試委員(英文):Shuie-Ling Lee
Yu-Chun Ku
學位類別:碩士
校院名稱:國立東華大學
系所名稱:教育與潛能開發學系
學號:610588204
出版年(民國):109
畢業學年度:109
語文別:中文
論文頁數:112
關鍵詞:非暴力溝通青少年偏鄉人際互動情緒覺察
關鍵詞(英文):Nonviolent CommunicationAdolescentsRural AreaInterpersonal InteractionEmotion Awareness
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本研究的主要目的是結合非暴力溝通(Nonviolent Communication)的精神與內容,透過行動研究的方式,探討偏鄉青少年於國中八年級輔導課程中學習非暴力溝通,在面對各種壓力及人際溝通問題時,有關情緒覺察與人際互動上的影響。

本研究橫跨兩個學期共進行21次課程,研究者在過程中根據學生的現況進行課程設計、引導、練習與檢討,透過收集學生的學習單、課堂上的參與、課程後的學生訪談、任課輔導老師及導師的訪談,以及家長拜訪等資料的收集,加上研究者在課堂上的觀察及課程錄影的回看及反思與研究結果分析,發現偏鄉青少年在學習非暴力溝通包括事實、感受、需要與請求等四個元素之後,對於個人感受源由的有更多理解,並具備更好的情緒覺察與反思能力。青少年透過同理自我及同理他人的方法,可以用更理性及和平的方式處理人際互動上產生的衝突,並且預防可能產生的偏差行為,也因為具備更好的情緒覺察與人際互動能力,提升了整體課業上的學習效果。

研究結果也發現,在偏鄉國中進行非暴力溝通的引導與教學,需要在內容上及教學策略面因應青少年大腦的發展階段及文化資本落差上進行調整,以協助青少年自我賦能實踐個人理想的未來,對於研究者亦達教學相長之效。
Rural adolescents face all sorts of pressure and interpersonal communication issues with little related cultural capitals. The main purpose of this action research is to incorporate both the spirit and contents of nonviolent communication into the 8th-grade counseling course in order to explore the impact upon emotion awareness and interpersonal interaction.

This research lasted two semesters, of which 21 lessons were given. I as the researcher conducted course design, teaching and assessment based upon the ever-changing status quo of the students. The data include students’ worksheets, class participation observation and videotaping, post-course interviews with the students, interviews with the counseling teacher, the homeroom teacher and parents, plus the researcher’s self-reflection journals. After analysis, this research finds that after acquiring the knowledge and skills of nonviolent communication including the four steps, i.e. observation, feelings, needs and requests, the students have more understanding about where the personal feelings originate and are equipped with better emotion awareness and better proficiency in self-reflection. By empathizing with themselves and the others, adolescents are capable of handling interpersonal conflicts with more rational and peaceful ways as well as preventing possible deviant behaviors from happening. Furthermore, while improving their emotion awareness and interpersonal interaction competence, their overall learning effects have been improved as well.
The research also finds that when implementing the nonviolent communication in the rural junior high school setting, certain adjustment is required upon contents and teaching strategies in order to meet with the development of the adolescent brains and the cultural capital gap. In light of the abovementioned researching findings, adolescents can receive help with their self-empowerment and the implementation of ideal personal future on the one hand; for the researcher/instructors also learns.
第一章 緒論 1
第二章 文獻探討 5
第三章 研究設計 21
第四章 結果與討論 47
第五章 結論與建議 101
參考書目 109
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