COVID-19疫情的出現，影響了人類的生活型態，在許多文獻中關注此波新冠肺炎疫情對人類的心理健康帶來的衝擊與危機。然而，過去研究多聚焦於心理健康的各項指標探討，對於整體或個體的心理歷程則較少討論。並且前述文獻多從壓力-刺激反應觀點，將疫情視為壓力事件來探討身心適應與調節。
本研究透過詮釋現象學分析，探索民眾在COVID-19疫情時代處境下的心理衝擊與轉化歷程。研究者採取半結構化的方式，針對三種經驗的研究參與者進行個別深度訪談，分別為「尚未感染COVID-19病毒具有被隔離經驗者」、「自身有感染COVID-19病毒經驗者」、「尚未感染COVID-19病毒之一般民眾」，共六名研究參與者。研究者參考Langdridge的詮釋現象學資料之收集以及分析步驟，以及李維倫所提以非實體化方法探究人類心理現象之徑路，進行文本分析與詮釋。
在研究參與者的獨特現象底下，研究者歸納了五個心理衝擊以及四個心理轉化歷程，以及衝擊與心理轉化間的往返。本研究發現COVID-19時代下的心理衝擊之共同性主題分別為：「死亡與身體的威脅焦慮」、「與病毒融合下的指認焦慮及污名焦慮」、「去完整的人際體驗與人際界線的變化」、「限縮自由與群體安全的道德兩難」等五個不同面向的心理衝擊現象。而在心理轉化歷程方面，研究者歸納四個轉化歷程，包括：「突發性未知威脅的震驚、恐懼與依賴追尋」、「從未知到已知的掌握感」、「作為建設的行動」、「自我照顧與自我意義的重整」。
在心理衝擊與轉化的關係當中，研究者參考歐文・亞隆的四大終極關懷（死亡、自由、孤獨與無意義）與本研究問題進行討論對話，並提出心理衝擊與心理轉化的關係可視作為一組「置身-反面置身處境」的關聯。兩者的關係經由衝擊引發的焦慮以及轉化所帶來的失落，形成在往返間朝向平衡的全新置身處境。研究者針對後續研究以及助人專業實務工作，提出以「時代現象與置身經驗」為關注視角的相關建議。

The emergence of the COVID-19 pandemic has affected the way of life of human beings. Many literatures focused on the impact and crisis of COVID-19 pandemic on human mental health. However, most of the previous studies focused on the discussion of various indicators of mental health, but seldom discussed the overall or individual psychological process. Moreover, from the perspective of stress-stimulus response, most of the aforementioned literature regarded the epidemic or pandemic as a stressful event and discussed people’s physical and mental adaptation and adjustment.
Through the method of interpretative phenomenological analysis (IPA), this study explored the psychological impact and transformation process of the people in the COVID-19 era. The researcher adopted a semi-structured approach and conducted individual in-depth interviews with research participants of three experiences, namely "those who have not been infected with the COVID-19 virus and have been quarantined", "those who have been infected with the COVID-19 virus themselves", "the general public who have not been infected with the COVID-19 virus”, a total of six participants. The researcher referred to Langdridge's interpretative phenomenology data collection and analysis steps, as well as Lee 's method of exploring human psychological phenomena with a dematerialized approach, to conduct text analysis and interpretation.
Under the unique experience phenomenon of the research participants, the researcher summarized five psychological impact and four psychological transformation processes, and described the back and forth phenomena between psychological impact and psychological transformations. This study found that the common themes of the psychological impacts in the COVID-19 era were: "death and body threat anxiety", "identification anxiety and stigma anxiety in fusion with viruses", "decompleted interpersonal experience and interpersonal boundaries change", "the moral dilemma of curtailing freedom and group security". As for the process of psychological transformation, the researcher summarized four transformation processes as follows: "the shock and fear of sudden unknown threats, the pursuit of dependence under powerlessness", "a sense of mastery from the unknown to the known", " actions as constructions", "self-care and the rediscovery of self-meaning".
In the relationship between psychological impact and transformation, the researcher referred to the four ultimate concerns of scholar Irvin D. Yalom (death, freedom, isolation and meaninglessness) to discuss and dialogue with the research questions, and found that the relationship between psychological impact and psychological transformation could be viewed as a set of situatedness-negative situatedness. The relationship between the two formed a new situation towards balance through the anxiety triggered by the shock and the loss caused by the transformation. In terms of follow-up research and helping professional practice, the researcher put forward relevant suggestions based on the "phenomena of the times and situated experiences" as the perspective of attention.

第一章 緒論 1
第一節 研究動機 1
第二節 研究背景 2
第三節 研究目的與問題 6
第二章 文獻探討 7
第一節 疫情時代下的心理衝擊 7
第二節 疫情的衝擊到成為一種時代的處境 11
第三節 疫情時代下的心理轉化 15
第三章 研究方法 19
第一節 詮釋現象學方法 19
第二節 研究對象 21
第三節 研究者視框 23
第四節 研究工具 25
第五節 資料收集與分析 26
第六節 研究判準 31
第七節 研究倫理 34
第四章 研究結果 37
第一節 受訪者經驗之整體描繪 37
第二節 研究結果分析 51
第三節 小結 83
第五章 討論、結論與建議 87
第一節 COVID-19時代下的心理衝擊 87
第二節 COVID-19時代下的心理轉化歷程 95
第三節 疫情時代下的心理衝擊與轉化 99
第四節 結論 102
第五節 研究限制與建議 106
參考文獻 109
附件一、研究說明與參與同意書 115
附件二、訪談大綱 121
附件三、訪談檢核回饋表 123

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