本研究基於資源保存理論的觀點，探討職場攻擊、職場焦慮與職業倦怠之間的關係。我們提出心理資本可舒緩職場攻擊與職場焦慮之間的影響。本研究由台灣492位全職員工收集到兩波有效問卷資料並進行迴歸分析。分析結果顯示職場攻擊與職場焦慮呈正相關；職場焦慮與職業倦怠呈正相關。另外，心理資本不會調節職場攻擊與職場焦慮的關係。本研究根據研究結果提出後續研究與實務建議。

Drawing on the conservation of resources theory, the present study examines the relationship between workplace aggression, workplace anxiety, and job burnout. We hypothesize that psychological capital can buffer the influence of workplace aggression and workplace anxiety. We collect two waves of data from 492 full-time employees in Taiwan and perform regression analysis. The results indicate that workplace aggression is positively related to workplace anxiety, and workplace anxiety is positively related to job burnout. Additionally, psychological capital does not moderate the relationship between workplace aggression and workplace anxiety. Based on the findings, this study suggests further research directions and practical implications.

第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第二章 文獻探討 5
第一節 資源保存理論 5
第二節 職場攻擊、職場焦慮與職業倦怠 7
第三節 職場攻擊與職場焦慮-心理資本之調節效果 11
第三章 研究方法 13
第一節 研究架構 13
第二節 研究假設 14
第三節 研究對象與程序 15
第四節 研究變項與衡量 18
第五節 資料分析方法 20
第四章 研究結果 21
第一節 相關係數分析 21
第二節 假設驗證 23
第五章 結論與建議 29
第一節 研究結論 29
第二節 理論意涵 31
第三節 管理意涵 33
第四節 研究限制與建議 34

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